WORK EXPERIENCE
UI/UX Designer & Visual Communicator
Chin Pao San | Dec 2021 - Present
• Overhaul the company's website by enriching website content and user interface to enhance our quality service.
• Expanding each webpages' context to increase the website's SEO. Thus bringing the company to the front page of search results.
• Improve the customer's experience by implementing more visual and interactive elements.
• Maintaining open communication between departments and the external development team for the new website and additional online platforms.
Website Content Planner (Freelance)
OKB Hope Foundation | Oct 2021 - May 2022
• Successfully launched the mobile clinic health and online mental health therapy for the people in Ghana.
• Improved the website's SEO and usability by revamping the website.
• Providing medical access for the people of Ghana by creating an accessible website application.
UI/UX Designer
Simple Joy Capital Investment Co., Ltd. | Feb 2022 - Oct 2022
• Redefined the interaction between the departed and their loved ones.
• Optimized the user experience with hybrid technology to provide the most innovative customer experience possible.
Lead Creative
Collegian Media Group | Feb 2019 - Sep 2020
• Led more businesses to run ads with Collegian Media Group by creating engaging and aesthetically pleasing ads.
• Increased the firm’s audience in a sports game and social media by designing exceptional Game-Day posters.
• The posters' success leads to receiving a 2020 Wanda Allen Designer of the Year Award.
Visual Designer (Freelance)
DKR | Jun 2019 - August 2020
• Successfully promoted clients’ branding, content, and marketing on social media. The client’s social media was boosted by approximately 28% on Instagram and 15% on Linkedin.
• Consistently exceeds the client’s expectations and improved their launch beyond measures.
Product Design and Branding Intern
Prajna Design | Jun 2017 - Aug 2017
• Strengthened Prajna Design’s reputation and increased the firm’s revenue by redesigning packaged products.
• Created a successful branding pitch for a client’s new business line, in which the new line drew more customer count.
Visual Design Intern
Chin Pao San | Jun 2019 - Aug 2019
• Improved Chin Pao San’s packaged products by redesigning its current products, therefore enhancing the customer experience.
• Increased the number of customers for the company’s new business lines by producing compelling UX designs.
EDUCATION
University of California, Los Angeles - Extension Certificate in User Experience
Completion Date: September 2021
Relevant Coursework / UX Concepts, Practices & Processes | Iteration & Experimentation | Case Studies & UX Design Challenges | User Research | Information Architecture | Service Design | Capstone | AR Design | Game Design
Kansas State University BFA with a concentration in Graphic Design. Minor in Leadership Studies.
Completion Date: September 2021
Relevant Coursework / Web & App Design | Interactive Art | Digital Technology & Visual Art | Graphic Design Studio | Typography | Environmental Design | Leadership Practice | Human Development | Entrepreneurship
SKILLS SUMMARY
User Research
Interviews | Contextual Inquiry | Usability Testing | Affinity Mapping | Empathy Mapping | Personas | Information Architecture | Competitor Analysis | Service Design
Design
Wireframing | Rapid Prototyping & Iteration | MVP Builds | Pattern Libraries | User Flows & Journey Maps | To-be Scenario Ideation | User Interface Design | Interaction Design | Typography | Layout Design | Motion Design | Illustration | Branding
Technical
Web Development | HTML/CSS | C# | Agile Methods | Google Analytics
Product Strategy
Lean Canvas | SWOT Analysis | Scope Definition
SOFTWARE EXPERIENCE
Adobe XD | Figma | Sketch | MURAL | After Effects | Photoshop | Illustrator | InDesign | Unity
AWARDS
2021 Certificate in User Experience - Awarded with Distinction
UCLA Extension - Sep 2021
In recognition of exemplary works and academic performance.
2020 Wanda Allen Designer of the Year Award
Collegian Media Group - Kansas State University
In recognition of my consistent work designing ads and my creativity in the development of the Game-Day posters.
2019 Design Award
Department of Art - Kansas State University
In recognition of my exemplary work and academic performance.
ADDITIONAL LANGUAGES
Mandarin Chinese
Native (Reading, writing, speaking, and listening)
French
Beginner (Reading, writing, speaking, and listening)